Our Service Levels

Service Levels

Castleton Financial Planning offers a range of services backed by knowledge, expertise and experience. Whether you are concerned about your eventual; retirement or simply feel you are paying too much tax, we can help you find ways of making the most of your money for both the present and the future.

Payment for initial advice services

Our typical charges are:

For our initial advice we will work on a tiered basis as follows:-

  • Up to £150,000 – 2%
  • On the next £850,000– 1%
  • Over £1,000,000 – negotiable
  • Minimum fee – £500

Example 1: If we arrange an investment on your behalf for £10,000 are implementation fee would be £200.  As this is less than our ‘financial review and recommendation’ minimum fee of £500 we would charge you £300 as the balance.

Example 2.  If we arrange investments on your behalf totalling £200,000 our implementation fee would be £3,500 as this exceeds the ‘financial review and recommendation’ minimum fee, no other initial charges would be applied.

We typically charge on the implementation of our recommendations. Very occasionally we may present a fee as a contribution to the overall cost in advance or as we start to log work on your situation.

Or

An ‘adviser charge’ as a percentage of each regular investment based on an hourly charge calculated as below.

Or

An ‘adviser charge’ based on the amount of time spent, as per our standard hour rate of £250 – Managing Director, £200 – Financial Consultant, £100 – Paraplanner, £60 – Administration.

We will tell you how much the total initial ‘adviser charge’ will be before you complete an investment but you may ask for this information earlier.

Ongoing services

We have various levels of service:

Transactional 

Where your needs are straight forward and you do not require an ongoing service but may require advice on a specific issue. 

  • We will maintain your computer records.

There is no ongoing fee for this service.

Portfolio Service

Where your needs are straight forward and are unlikely to change in the short term and you do not require a regular review.

  • All of the above plus;
  • Adviser access by telephone (between the hours of 8.15am – 5pm Monday – Thursday and 8.30am – 1pm on Fridays).
  • We will rebalance your portfolio where required.
  • Online portfolio access (where possible).

The ongoing fee for this service will be 0.75% of your portfolio on an annual basis.

Wealth Management

Suitable for clients whose needs are more complex or are likely to change and therefore need regular reviews.

  • All of the above plus;
  • An annual review which will include a review of your personal circumstances, your risk profile and your existing portfolio.  This will ensure that your plan is on target and your portfolio remains appropriate.

The ongoing fee for this service will be 0.75% of your portfolio on an annual basis with a minimum of £1,000.

See our service proposition documents for a comprehensive description of these services.